Terms and Conditions
These terms and conditions apply to the purchase and sale of products (“Products”) through www.georginagoodman.com (this “Website”). By placing an order for such Products, you agree to be bound by and accept these Terms and Conditions.
These Terms and Conditions are subject to change by [BJ Cunningham Limited] (referred to as “us” or “we”) without prior written notice at any time, in our sole discretion.
The latest version of the terms and conditions will be posted on this Website, and you should review these Terms and Conditions before purchasing any Product.
These Terms and Conditions are an integral part of our Website and apply generally to the use of our Website.
We like the idea of keeping things simple. So with our Terms and Conditions we have tried as far as possible (in this legislative age) to make them understandable and straightforward. Nonetheless, if there is anything you don’t understand or you find confusing, please let us know and we will clarify it.
Order Acceptance and Cancellation
Your receipt of an email from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not you have paid. This is because your order may not make it to production (if for example the minimum number of orders required by us for production has not been reached).
If you have paid and your order is cancelled for any reason, we will immediately issue a refund to your account of the money we have received from you and notify you that the order is cancelled.
Once an order has been placed, it cannot be cancelled by you unless the shipment is unavoidably delayed. In this case, we will of course cancel the order, inform you and refund you what you have paid.
Payment Terms, Shipping Fees, Taxes and Duties
Terms of Payment are within our sole discretion and, unless otherwise agreed by us in writing, are as follows:
If you order Products available for immediate shipping, you will be required to pay the full amount due, plus shipping fees and any taxes associated with the Product at the time you place your order.
If you are shipping to the United Kingdom, VAT will be charged at the time you place your order for the Product.
If you are shipping outside the United Kingdom on a DDP (Delivery Duty Paid) basis, import taxes and duties will apply. Such import taxes and duties will be charged at the time you place your order for the Product.
If you are shipping outside the United Kingdom on a DDU (Delivery Duty Unpaid) basis, no taxes or duties will be charged by us. As the recipient, you will be liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival.
We accept payment for all purchases directly into our Bank Account.
We may also accept payment for all purchases through third-party payment processors. You agree to be bound by and accept the terms and conditions of those processors. Further, you represent and warrant that: (i) the credit card information you supply to us is true, correct, and complete; (ii) charges incurred by you will be honoured by your credit card company; and (iii) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
Payments will be in British Pounds.
Charges for shipping and handling will be made in accordance with our then-current shipping policies, as described below.
Changes in Products and Pricing
We are constantly updating and revising our Products, and we may discontinue Products at any time without notice. All pricing for the Products is subject to change. For all of our prices and Products, we reserve the right to make adjustments due to changing market conditions, Product discontinuation, manufacturer price changes and other extenuating circumstances. However, no prices shall affect your Purchase after you have placed your order.
We offer a variety of shipping options to meet your shipping needs. Please check the shipping options at checkout for specific delivery options and fees. No Cash on Delivery orders can be accepted.
Please note that the posted shipping time frame, if provided, may vary from item to item and time to time. The posted shipping time frame is dependent upon receipt by us of your funds and may be delayed should we experience difficulties.
These shipping terms, including the terms set forth in our Shipping Guidelines, are accepted by you by placing an order with us.
We try to be as accurate as we can with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are accurate. In the event that a Product is listed at an incorrect price or with incorrect information for any reason, we shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and you have transferred funds. If have already transferred funds for the purchase and your order is cancelled, we shall immediately issue a refund to your account in the amount of the funds received by us and advise you of the cancelled order. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy, as set forth below.
Limitation of Liability
In no event shall we or our suppliers have any obligations or liabilities to you or any other person for loss of profits, for loss of business or use, or for incidental, punitive, special or consequential damages, whether based on contract, tort (including negligence), Product liability, or any other theory or form of action, even if we have been advised of the possibility thereof, arising out of or in connection with the sale, delivery, or use of the Products. Our sole and entire maximum liability (and the liability of our suppliers) for any reason, and your sole and exclusive remedy for any cause whatsoever, shall be limited to the actual amount paid by you for the Products you have ordered through our Website. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations and exclusions may not apply to you to the extent such jurisdiction’s law is applicable to your purchase of Products.
We are pleased to accept timely returns of unused, unworn, unaltered and undamaged items within 30 days from the date you received your order. Your items must be returned in the original packaging, including any boxes, bags, and other branded packaging materials.
Returns are eligible for refund to your original method of payment, where applicable.
No returns or exchanges will be accepted on the following items. Sales of the following items are considered final:
- Vintage items
- Customized items
If you would like to return an item, please contact email@example.com
These terms and conditions constitute the entire agreement and understanding between us and they may not be altered, supplemented, or amended by the use of any other documents.
These Terms and Conditions of Use are governed by the laws of England.
What information is being collected and how is it collected?
We collect, process and retain personal information from you and any devices you may use when you navigate to a GEORGINAGOODMAN.COM web or mobile view, by transacting and otherwise interacting with us. We may also collect personal information from you if you come to our studio or attend an event. If you give us personal data about someone else, you must do so only with their explicit and prior consent.
The personal information we collect includes the following:
- Your contact information including email addresses and payment related information you give us when you purchase through the site;
- Content that you generate when interacting with our customer services team including details we require to contact you and verify your identity;
- Other content that you generate through browsing activity including intended purchases, your marketing preferences and participation in promotional activity;
- Website usage data including information such as your IP address and details of your browser and device.
How will it be used?
We use your email addresses collected via subscriptions to keep you informed with news from the Georgina Goodman Studio, special offers and product launches that we feel relevant to you.
We use the personal information we collect to: provide and improve our services, provide you with a personalised experience on our sites relating to your interaction (transactions and site visits), provide you customer service and provide you with personalized advertising and marketing. This processing may constitute profiling under the GDPR and we may process your personal data in this way as it is in our legitimate interest to offer you a personalised experience on our sites and to provide you with personalised advertising and marketing.
Keeping your data
We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed orders to comply with legal requirements, prevent fraud and resolve disputes. We keep your personal data until you request your data to be removed from our marketing database.
Where we have the right to do so, we shall use and retain your personal information to personalise communications, to contact you, either via email, telephone, social media, text messages or postal mail in order to inform you of order information and marketing related activity.
Who will it be shared with?
BJ Cunningham Ltd will never share or sell, nor have they ever shared or sold, your data with a third party unless we have your permission. When we are legally obligated to we may also share your personal information with governmental and law enforcement agencies.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Cookies and how we use them
A cookie is a small file stored on your computer or device, which enables our website to identify your computer or device as you view our website pages. Cookies allow websites to store your preferences and track how websites are used.
- Record website usage data
- Store information about your preferences
- Recognise when you return to our website
Name of Cookie First / Third Party Purpose
Sroll Third Analytics
Google Analytics Third Analytics
Facebook Third Marketing
Double Click Third Marketing
You can update your preferences of how we contact and connect with you at any point. You can update your preferences at any point from the link in any email you have received from us OR by emailing firstname.lastname@example.org.
If you do not wish to receive marketing communications from us, you can unsubscribe at any point from the link in any email you have received from us OR by emailing email@example.com.
Controlling your personal data
Under the GDPR your rights are as follows. You can read more about your rights in details here;
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- the right not to be subject to automated decision-making including profiling.
To enquire about any of the above please contact our Customer Services team on firstname.lastname@example.org or at the address below. We will ensure to deal with your request as quickly as we can where we’re obliged to.
55 Lonsdale Road
We strive to protect your data and use it only as discussed in this policy. If for any reason you have a complaint on how we have managed your data please get in contact with our team on email@example.com. If they are unable to resolve your issue, you may also get in contact with the Information Commisioner’s Office (ICO): https://ico.org.uk
55 Lonsdale Road